TERMS AND CONDITIONS

*Returns / Refunds

No returns accepted without obtaining a Return Merchandise Authorization Number. Order discrepancies must be reported within 30 days of Invoice. 20% restocking fee on all non-D.O.A. items returned.

Items must be unused and in original packaging for refund. Restocking fee will apply unless the product error is ours. If the error is ours we will waive the restocking fee and also refund your order shipping charge & sales tax. Any refunded item(s) must be returned within 30 days of our shipment to you.

*Payment

50% due at time of order, remaining 50% due prior to shipping.

 

1. Acceptance Of The Use Of Nous Defions LLC Website Terms and Conditions

Your access to and use of the Nous Defions LLC website is subject exclusively to these Terms and Conditions. You will not use the website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the website.

2.  Credit card details

Valid credit card information must be provided at the time of order. Payment is processed immediately once the order is placed.

3.  Advice

The contents of the Nous Defions LLC website does not constitute advice and should not be relied upon in making, or refraining from making, any decision.

4.  Change of Use

Nous Defions LLC reserves the right to:

4.1  change or remove (temporarily or permanently) the website or any part of it without notice and you confirm that Nous Defions LLC shall not be liable to you for any such change or removal

4.2  change these Terms and Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change

5.  Links to Third Party Websites

TheNous Defions LLC website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree thatNous Defions LLC is not responsible for the content or availability of any such sites.

6.  Copyright

6.1  All copyright, trademarks, and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed toNous Defions LLC or otherwise used by Nous Defions LLC as permitted by law.

6.2  In accessing the website, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use only.

7. Disclaimers and Limitation of Liability

7.1  The website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

7.2  To the extent permitted by law, Nous Defions LLC will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.

7.3  Nous Defions LLC makes no warranty that the functionality of the website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

7.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Nous Defions LLC for death or personal injury as a result of the negligence of Nous Defions LLC or that of its employees or agents.

8.  Warranty

Nous Defions LLC warranty policy and registration is accessible via the link:

9.  Return & Repair Policy

All custom work completed by Nous Defions LLC is considered a final sale. All unused unopened products may be returned within 30 days. A restocking fee of 20% will be assessed on all purchases over $100. All returns & warranty repairs must be approved in advance by contacting our service department. Any returns received without an RMA (Return Materials Authorization) number from the service department will be returned to the sender unopened. Contact customerservice@ndefions.com, or call 850-499-4375 for RMA.

10. Order Cancellations

All requests for an order cancellation must be submitted via customerservice@ndefions.com, or call 850-499-4375

11. Website Terms

Nous Defions LLC does their best to accurately describe and represent all products, however, errors may occur.  Prices are subject to change at any time. Nous Defions LLC reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings.  Please be aware that items that are incorrectly listed or priced and subsequently ordered may be cancelled at our discretion.  In the event of a conflict in the description of an item, we reserve the right to remove the conflicting information once notified.  We make no warranty on the accuracy of a product listing when a conflict in the product information is present.  Photos shown are not of the actual item being shipped, and may show options not included in the item being sold.  Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes.

12. Firearm Purchases

Nous Defions LLC ships direct to valid FFL dealers only. PRIOR TO ORDERING: Please contact your local FFL receiving the firearm to verify their transfer fee and to ensure they will receive your transfer. If you order a stripped lower receiver or lower receiver with the parts kit installed, YOU MUST be a legal resident of the state in which you are ordering and be at least 21 years of age to complete the transfer through your FFL*. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. The customer is responsible for knowing his/her state laws regarding firearm transfers. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

*Exceptions – Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.

13. Magazine purchases

Nous Defions LLC abides by all state, federal, and local laws regarding magazines. If an illegal magazine is ordered to your state, your order will be processed with the magazines removed. Nous Defions LLC applies the laws for civilian magazine purchases to all non-governmental magazine purchases within a state.

14. Lead Times

Nous Defions LLC lead times are estimates and we make every attempt to ship within the time specified. If a lead time is not specified, the product is expected to ship within 30 days.

15. Shipping

15.1 All UPS orders over $500 ship with insurance and orders over $1000 or for rifles and complete uppers ship with insurance and signature required.

15.2 Items which are expected to take longer than 30 days to ship will be listed as such on their product page along with an estimated lead time. If orders take longer than originally quoted, your credit card will be refunded unless we have authorization to extend the charge.

15.3 Delivery intercept to an address different from that on the original order is only available for UPS packages and costs $13.00 per package. The fee will be waived for “will call” pick up at the local UPS hub or if the change of address is required due to our error.

15.4 Nous Defions LLC does not drop ship.

16. Indemnity

You agree to indemnify and hold Nous Defions LLC and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Nous Defions LLC arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this website.

17. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

If you require additional information regarding Nous Defions LLC Terms and Conditions, please contact customer service:customerservice@ndefions.com, or call 850-499-4375.

 

NOUS DEFIONS PRIVACY POLICY

Nous Defions LLC is committed to ensuring your privacy is protected. This Privacy Policy, effective March 1, 2016, sets out how Nous Defions LLC (the “Site”, “us” or “we”) uses and protects any information that you (“you” or “user”) provide us when you use the Site. If you have questions or comments regarding this Privacy Policy, please contact us at customerservice@ndefions.com.

Information We Collect and How We Use It

To be able to use certain areas and features of the Site, specifically requested by you, we may require you provide us with information that identifies you personally. This information may include:

  • Your name
  • Your company name
  • Your email address
  • Billing address
  • Telephone number
  • Credit card/payment account information

 

The information we collect may be used to verify your identity, to create your account, to bill you for the service offered by the Site you have subscribed to, and to correspond with you (such as through email newsletters or correspondence to us initiated by you).

All email newsletters contain instructions to unsubscribe from the mailing list. You can also contact us atcustomerservice@ndefions.com to remove your email address from our mailing list at any time.

We will never sell or share your personal information to any persons or organizations except when required by law for the investigation of illegal or criminal actives, the exercise of legal rights or in defense against any legal claims, or otherwise.

Your Credit Card Information

At the time of payment, your credit card information is passed securely using 128bit SSL to our payment gateway. We never store your credit card information for any reason.

How We Ensure the Security of Your Information

Nous Defions LLC is committed to ensuring that your identifiable and non-identifiable personal information is secure. We have put in place suitable physical, electronic and managerial procedures to prevent unauthorized access, modification, disclosure, or loss of your identifiable personal information. However, we cannot assure your identifiable and non-identifiable personal information will never be disclosed in a nature that conflicts with this Privacy Policy. Additionally, we are not responsible for any breach of security or actions undertaken by any third parties that receive the information.

Cookies – How We Use Them

A cookie is a small file sent to your browser from a Web server to be stored on your computer. A cookie cannot give access to your computer or any information stored on your computer. We use cookies to allow the Site to respond to you as an individual by gathering and remembering information about your preferences when using the Site so when you next visit the Site your preferences for using the Site are already set. Cookies are also used to personalize the content you view on the Site (such as your Update Feed). You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To view more information regarding cookie settings please visit:

 

How We Store Data

Nous Defions LLC retains all rights of ownership on our software, code, databases, designs and any other internally developed application to provide the Site and the Service. You retain all rights of your data posted on the service.

We utilize external vendors and hosting companies to provide the software, hardware, storage, networking and other necessary technology required to provide the service.

Controlling Your Personal Information

We make every effort to give you access to your personal information, to allow you to correct any inaccuracies, or to remove your personal information at your request provided it is not required for genuine business purposes or by law to be retained.

We require you identify yourself and the information you request to access, remove, modify or correct before commencing such requests. We may refuse requests that are of unreasonable technical effort or would be highly unfeasible, endanger the privacy of others, or require access that is not normally necessary. When we provide access to your personal information for the purposes of modification, correction or removal, we do so free of charge except where doing so requires a unreasonable effort.

To request access, correction or removal of your personal information, please contactcustomerservice@ndefions.com. To request the removal of your account, please contact customerservice@ndefions.com. We will remove all of your information and data from the Site within 7 business days upon receipt of your request.

Updates and Changes to this Privacy Policy

Occasionally, we may change this Privacy Policy. Should we do so, we will post a notification on the Site. Changes will take effect from the date they are posted.